Sheffield City Taxis was formed in
May 2003 and had a fleet of 500 private hire vehicles. Today, we are the largest
taxi company in South Yorkshire, operating with over 750 vehicles ranging from
private hire vehicles, hackney carriages, wheelchair accessible vehicles, 6-7
seated people carriers, 8-56 seated coaches, executive cars, and with prior
notice we can organise female drivers.

We
believe that our success has evolved from our commitment to providing a taxi
company that delivers a consistently reliable service, with drivers and staff
that care and maintain good old-fashioned
values.
All
our telephonists are hand picked with many years experience between them, each
taking great pride in the work that they cover.
City Taxis has invested in the very
latest technology at our call centre and in our vehicles to maintain our
commitment to our customers needs.
We are proud that we are one of the
largest and most technologically advanced taxi fleets in the UK. During a normal
week we will complete between 50000 and 55000 jobs.
These are just a few of the new
services we are able to offer you:
1) “Ring
Back” – this is where our automated system informs you that your vehicle is
about to arrive (this can be done to a mobile or land-line number).
2) Internet
booking – this service enables the customer to manage their own taxi bookings
via the internet, this facility allows the tracking and progress of any job as it is being carried
out.
3) IVR
– an automated booking service linked to your phone number via our client data
base meaning you never have to wait for your call to be answered. You can book a
taxi to your designated pick up point without speaking to an
operator.
4) The
majority of our accounts now receive their invoices by e-mail on a weekly or
monthly basis.
All our vehicles are fitted with a
navigation facility and GPS, a satellite system that enables our telephonist to
quote an accurate arrival time for your booking.
CCTV camera systems are currently
being installed into cars across our fleet. Approximately 25% of the City fleet
now has CCTV fitted which makes our service safer for both the customer and the
driver.
We are currently contracted to over
500 companies in and around the Sheffield region, amongst are clients are the
NHS Teaching Hospital Trust, South Yorkshire Ambulance Service, Sheffield
Education, Social Services, Sheffield Colleges, Sheffield Care Trust, The
Holiday Inn and many more (trade references are available on request). We pride
ourselves on providing an efficient friendly reliable service and we genuinely
believe our service to be second to none.